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Countermeasures to prevent the spread of COVID-19

2020.11.1

As we prepare for winter where COVID-19 and Influenza may spread at the same time, SHN Inc (hereinafter referred to as [the company]) is implementing the following to help stop the spread of the said viruses.

Request from the Tenants
(1)Regularly wash your hands and gargle
(2)As much as possible, please wear a mask when going to the common areas.
(3)Please refrain from inviting friends to visit for long hours or stay overnight
(4)Please refrain from gathering in large groups for meals or the like even with your housemates ( drinking together, parties, etc.)
(5)If you have been informed by the Health ministry or your workplace that you may be at a high-risk of getting the virus or in close contact with someone who has, please inform SHN immediately.

For tenants with cold-like symptoms or are not in good condition
(1) Please stay inside your room as much as possible
(2) Please have your condition checked at a medical institution as soon as possible.
(3) If you have fever or have symptoms of the like, you may be requested to move to the company’s furnished apartment. You will not be charged with the apartment’s rent in this case.
※The available apartments are limited so if you have fever or other symptoms, please contact us immediately.
(4) In case you have not followed the rules resulting in a secondary-infected tenant at the same house or a need for other tenants to temporarily leave, you may be asked to pay for house sterilization and cleaning and/or other incurring costs.

For the company to ensure all our tenants’ safety, we will respond appropriately according to Government policies. The company apologizes for any inconvenience this may cause our tenants or other authorized persons but we hope for everyone’s understanding and cooperation.

【Important】Preventing the spread of COVID-19

2020.4.8

SHN Inc. (hereinafter referred to as [The company] ) is implementing the following for the prevention of the spread of COVID-19.

(1) Cancellation for persons with travel restrictions to Japan according to Government Policies.
Cancellation fees will be free for persons who have already booked our property but have been restricted to travel to Japan.

(2)Upon arrival to Japan (for new or current tenants from abroad)
To ensure safety, you will be asked to temporarily stay at the company’s apartment for 14 days.

(Going directly to the sharehouse is prohibited. If there are no available apartments, you will be asked to secure a temporary room by yourself for self-quarantine.)
In this case, you will be asked to pay for the daily rent and utilities and cleaning fees after moving out of the said apartment.
After this period, if you do not have fever or cold-like symptoms, you will be guided to your reserved share house/property.

※If, by any chance, you have been infected, you may be asked to pay for sanitization and cleaning fees of the room. Another, you will need to pay for the rent for your stay (self-quarantine) after confirming that you are infected.

※As government policy states, you should not use public transport such as trains, busses, or taxis when moving to your standby area.

Request for our current tenants
・Please refrain from having parties with guests.

・Please refrain from inviting guests into the house or rooms (not including hired workers, persons who wish to see the house, persons helping a new tenant move or persons entering the house for an unavoidable reason.)

・For tenants coming back to the share house from abroad, we will request you to stay for two weeks at a different room from your share house.

・Please wear a mask when going to common areas inside the house.

・If a tenant, someone in their family or someone they were with have symptoms for colds (cough or fever above 37.5℃), or are proven to have been in close contact with an affected person, please report to the company immediately and please transfer to another facility or place to stay other than the share house. In this case, your rent while you are not in the share house will be free.

For persons scheduled for room-viewing
With the world-wide spread of COVID-19, we have a request for persons who would like to view the room or are considering to move into the share house.
Being in a [Share house] means living together with other people and we would like to request your cooperation regarding the following.

・Please wear a mask during the room-viewing.

・For persons who came back to Japan from abroad, please view or move into the sharehouse after more than two weeks of arriving in Japan.

・Please reschedule if you have a fever on the day of your room-viewing or moving date.

・The company will continue to prioritize the safety of every tenant and correspond to this matter according to Government policy.

・ We apologize for any inconvenience this may cause to the tenants and other authorized personnel but we hope for your understanding and cooperation.。

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